talosveriqua - Smart Budget Surplus Management | Financial Planning Solutions

Overview

At talosveriqua, we're serious about protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our budget surplus management platform. We operate under Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).

Your privacy matters to us, and we want you to understand exactly how your information is handled. We've structured this policy to be clear and comprehensive, covering everything from data collection to your rights as a user.

Information We Collect

We collect several types of information to provide and improve our services:

Data Type	Examples	Collection Method
Personal Identifiers	Name, email address, phone number	Account registration, contact forms
Financial Information	Account balances, transaction patterns, surplus amounts	Bank connections, manual input
Technical Data	IP address, browser type, device information	Automatic collection via cookies and logs
Usage Analytics	Page views, feature usage, session duration	Analytics tools and platform interactions

We only collect information that's necessary for providing our services or required by law. You can choose not to provide certain information, but this may limit your ability to use specific features.

How We Use Your Information

Your personal information helps us deliver a personalised experience. Here's how we use different types of data:

Service Provision: Processing your budget surplus management requests, providing account dashboards, and generating financial insights
Communication: Sending important account updates, security alerts, and responding to your inquiries
Platform Improvement: Analysing usage patterns to enhance features and user experience
Security Monitoring: Detecting unusual activity, preventing fraud, and protecting your account
Legal Compliance: Meeting Australian financial reporting requirements and regulatory obligations
Marketing Communications: Sending newsletters and product updates (with your consent only)

Important: We never use your financial data for purposes unrelated to our budget surplus management services. Your transaction information stays within the platform and isn't shared for marketing purposes.

Data Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your data in these specific circumstances:

Service Providers: Trusted partners who help us operate the platform, including cloud hosting providers and payment processors
Financial Institutions: Banks and financial services that facilitate account connections and transactions
Legal Requirements: When required by Australian law, court orders, or regulatory authorities like ASIC or AUSTRAC
Business Transfers: If talosveriqua is acquired or merged, your information may transfer to the new entity
Emergency Situations: To protect someone's safety or prevent illegal activity

All third parties we work with are bound by confidentiality agreements and must comply with Australian privacy laws. We conduct regular reviews of our partners' security practices.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information:

Access Your Data

Request a copy of all personal information we hold about you, including how we collected it and who we've shared it with.

Correct Inaccuracies

Update or correct any personal information that's inaccurate, incomplete, or out of date.

Delete Information

Request deletion of your personal information, subject to legal and operational requirements.

Restrict Processing

Limit how we use your information in certain circumstances, such as while disputing accuracy.

Data Portability

Receive your personal information in a structured format to transfer to another service provider.

Withdraw Consent

Revoke permission for marketing communications or optional data processing activities.

To exercise these rights, contact our privacy team using the details below. We'll respond within 30 days and may need to verify your identity for security purposes.

Data Security and Protection

We implement comprehensive security measures to protect your personal information:

Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption
Access Controls: Role-based permissions ensure only authorised personnel can access your information
Regular Audits: Third-party security assessments and penetration testing conducted quarterly
Secure Infrastructure: Data stored in Australian-based servers with 24/7 monitoring and redundancy
Employee Training: Regular privacy and security training for all staff members
Incident Response: Established procedures for detecting, responding to, and reporting security breaches

While we implement strong security measures, no system is completely immune to threats. We continuously update our security practices to address emerging risks and maintain compliance with Australian cybersecurity frameworks.

Data Retention and Deletion

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Data Category	Retention Period	Reason
Account Information	Duration of account + 7 years	Australian financial record-keeping requirements
Transaction Data	7 years after transaction	Tax and regulatory compliance
Communication Records	3 years	Customer service and dispute resolution
Marketing Preferences	Until withdrawn	Ongoing consent management
Technical Logs	2 years	Security monitoring and system maintenance

When data reaches the end of its retention period, we securely delete it using industry-standard methods. Some information may be retained longer if required by law or for legitimate business purposes like fraud prevention.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our platform. Here's what you should know:

Essential Cookies: Required for basic platform functionality, security, and remembering your preferences
Analytics Cookies: Help us understand how you use the platform to identify areas for improvement
Performance Cookies: Monitor platform speed and reliability to ensure optimal user experience
Preference Cookies: Remember your settings and customisation choices

You can manage cookie preferences through your browser settings, but disabling certain cookies may affect platform functionality. We don't use cookies for behavioural advertising or cross-site tracking.

International Data Transfers

Your personal information is primarily stored and processed within Australia. However, some of our service providers may be located overseas, including:

United States: Cloud infrastructure providers with Australian data residency commitments
New Zealand: Regional support and backup services
European Union: Some analytics and security tools with GDPR compliance

Cross-Border Transfer Protections: When we transfer data internationally, we ensure appropriate safeguards are in place, including contractual protections and adequacy assessments required by Australian privacy law.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we'll:

Email registered users about important updates
Display a notice on the platform highlighting changes
Update the "last modified" date at the top of this policy
Provide a summary of key changes for easy review

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the changes.

Privacy Policy